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Postage and packing
Who delivers my order?
We use a 3rd party carrier (Royal Mail) to deliver your orders. If the carrier cannot make a secure delivery they will leave a card telling you where the
parcel is or ask you to arrange a convenient delivery date.
Will my order be dispatched discreetly?
All orders are packaged and dispatched discreetly without any indication of contents. Our company name is printed on the shipping label but you are always welcome to request a empty name. That means you don’t have to worry about compromising your privacy.
How long do I have to wait after ordering?
We despatch 99% of all orders received before 16:00 the same working day. Depending on your location delivery usually takes 3 working days.
What are the delivery costs?
We endeavour to keep the delivery costs as low as possible, please see the following table for the exact costs:
Delivery costs
Destination: UK Mainland and Rest |
| Order amount in GBP |
0,- to 30,- |
Over 30,- |
|
|
|
| PayPal |
5,- |
2,50 |
| VISA/Delta/Electron |
5,- |
2,50 |
| MasterCard/Eurocard |
5,- |
2,50 |
| American Express |
5,- |
2,50 |
| Switch/Maestro/Solo |
5,- |
2,50 |
Delivery costs
Destination: Germany, Belgium, Netherlands |
| Order amount in GBP |
0,- to 30,- |
Over 30,- |
|
|
|
| PayPal |
5,- |
3,- |
| VISA |
5,- |
3,- |
| American Express |
5,- |
3,- |
| Eurocard/Mastercard |
5,- |
3,- |
Delivery costs
Destination: Luxembourg, Denmark, Austria |
| Order amount in GBP |
0,- to 30,- |
Over 30,- |
|
|
|
| PayPal |
7,- |
4,- |
| VISA |
7,- |
4,- |
| American Express |
7,- |
4,- |
| Eurocard/Mastercard |
7,- |
4,- |
Delivery costs
Destination: Sweden, France, Spain, Ireland |
| Order amount in GBP |
0,- to 30,- |
Over 30,- |
|
|
|
| PayPal |
16,- |
13,- |
| VISA |
16,- |
13,- |
| American Express |
16,- |
13,- |
| Eurocard/Mastercard |
16,- |
13,- |
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